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Frequently Asked Questions

We ship at least three (3) times per week from our US warehouse. As long as you have submitted your invoices to us you can expect to receive your package within three business days of it arriving at our warehouse.
Airfreight rates are based on actual weight or dimensional weight, whichever is higher.
We will hold your packages for fourteen (14) days after you have been notified by email that is ready for pickup. Any packages that remains at our facilities longer than (14) fourteen days will be deemed abandoned. The contents of the package will be auctioned or sold.
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